Where can I find recall information about Fisher-Price® products?
Click here for product safety information regarding these current recalls:
Where can I buy Fisher-Price products?
At the top of every product description page, we have a link to a retail store locator that lists retailers that carry Fisher-Price products within a specified distance from your home zip code. For your convenience, the list contains the store's address and telephone number.
We encourage you to call the retailer you select before you go to the store to determine if they carry the Fisher-Price product that you are looking for.
Where to Buy
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How can I get on your mailing list?
How do I get a current complete catalog of Fisher-Price products?
I would like to know more about Fisher-Price Car Seats.
How do I determine if the Fisher-Price Booster Car Seat fits my vehicle?
How do I determine if the Fisher-Price Convertible Car Seat fits my vehicle?
How do I determine if the Fisher-Price Infant Car Seat fits my vehicle?
Are Fisher-Price car seats approved for use in airplanes?
The Safe Embrace Convertible Car Seat is certified for use on airplanes.
You can install this car seat in aircraft seats that face forward.
Before taking the car seat to the airport, we recommend that you notify the airline
of your intent to bring this car seat on board. The airline may have restrictions
regarding its use. The width of the Safe Embrace Convertible Car Seat is 18''.
You may need to lift the armrest out of the way to provide added room for the car seat.
Check with the airline to be sure this car seat will fit in the aircraft seat.
The Safe Embrace Infant seat is also certified for use on airplanes.
The Safe Embrace Booster Seat is not approved for use on airplanes.
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Do Fisher-Price Car Seats come in any other colors/fabrics?
Are the car seat fabric coverings washable?
How can I tell if my Fisher-Price Car Seat is installed correctly?
Important Note: Whenever possible, a car seat should be used in a rear vehicle seat
location. Accident statistics have proven that occupants are safer there in the event
of an accident. Also, NEVER install a car seat in the rear-facing mode in a vehicle
seating location equipped with an airbag. The airbag impact can cause severe head injury
or death. If your vehicle is equipped with a passenger airbag, please refer to your
vehicle owner's manual for child restraint installation instructions.
After an appropriate location is chosen, a correct car seat installation is one that
minimizes any slack or looseness between the child seat and the vehicle. Any looseness
will allow your child to move farther forward in the event of a sudden stop or impact.
The more a child can move forward, the greater the possibility of striking an interior
component and being injured. This is particularly important when the child is in the
forward facing mode.
Getting a tight fit is dependent on vehicle seat contour, the design of the vehicle
belt system and the design of your car seat. Fisher-Price Car Seats are designed to allow
the tightest possible fit in virtually all vehicles on the road today. By following the
instructions within the owner's manual provided with each car seat, you should be able to
obtain a tight installation. There are even recommended test procedures within the manuals
to allow you to check your installation. If you cannot get a satisfactory installation in a
particular seating location within your vehicle, try the car seat in another location.
In forward facing convertible seats, installation is further improved with the addition of
a tether. The tether attaches the top of the car seat directly to the vehicle's structure.
This extra attachment further reduces the forward motion of your child in the event of a
sudden stop or impact.
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How will I be notified in the case of a car seat recall?
When should I use the chest clip?
Fisher-Price's Safe Embrace Convertible Car Seat (model 79700) and Safe Embrace Infant car
Seat (model 79725) both with 5-point harness systems, have been designed to properly secure
an infant in the rear facing mode without the need for a chest clip. Many car seats require
a chest clip to pull the harness belts together over the child's chest in order to keep the
belts on the shoulders. On Fisher-Price's 5-point systems, the buckle and tongue assembly is
positioned high enough up on the child to maintain proper belt positioning without the need
for a chest clip. We warn against the use of a chest clip with infants on our 5-point
systems because it is not needed in the rear facing infant mode and because it's a good idea
to keep items away from the neck of an infant that could possibly be positioned to obstruct
breathing.
When a child is at least 22 pounds and 1 year old, the convertible car seat (model 79700)
can be turned around and used in the forward facing toddler mode. In this mode, the chest
clip can be used. The torso of a child of this weight and age is large enough that
positioning of the 5-point can be benefited by the use of a chest clip. The potential for
obstructed breathing is reduced for the toddler who can hold his/her head up, and muscle
development is such that uncontrolled slumping of the head onto the chest is highly unlikely.
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What should I do if my car seat has been involved in a crash?
Never use your car seat after it has been involved in a crash. We recommend that you replace
your car seat. A crash can cause damage to the car seat that you cannot see.
When you replace your car seat, make sure that it can no longer be used by another child by
disposing of it properly.
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Is it safe to use a previously owned car seat?
Before purchasing or borrowing a previously owned Fisher-Price Car Seat, we recommend
that you call us at 1-800-432-KIDS. Our trained representatives can determine if the car
seat was involved in any modification or recall programs.
Fisher-Price recommends that child restraints be replaced after eight years to provide
the best assurance that the child restraint: is in reliable working conditions; is well
suited for use in constantly changing automobile interior design; and is reasonably current
in relation to Federal regulations.
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What is a locking clip?
A locking clip is a metal stamping that is required to lock-off some automotive
lap/shoulder belt systems that do not have a cinchable locking feature at the latch plate.
(The latch plate is the flat chrome piece that plugs into the seat belt buckle). On these
particular automotive belts, the vehicle webbing flows freely through the latch plate and
does not allow a child seat to be properly tightened into the vehicle. Upon installing it
properly, the locking clip locks-off the webbing of these free flowing systems at the latch
plate. This allows you to set the desired length of vehicle belt required to create a tight
fit of the child seat into the vehicle.
On the Fisher-Price Safe Embrace Convertible car Seat (model 79700) and Safe Embrace
Infant car Seat (model 79725), the locking clips are built-in. This greatly facilitates
the ease of locking clip use and prevents the part from being misplaced. Please be sure to
follow instructions found in the owner's manual for your car seat for proper locking clip
use.
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Where can I find out how much my old Fisher-Price toys are worth?
How do I submit an idea for a new toy or children's product?
We have established a policy of not reviewing outside submissions, except from a limited number of firms and individuals that have had previous, long-standing relationships with Fisher-Price. We realize that at times we may pass up ideas that could be opportunities for us, but we believe our policy is necessary to avoid possible conflicts with our own product development efforts. This policy also prevents us from disclosing the names of those people. You may, however, wish to contact one of the agencies listed below for further assistance.
Toy Submission/Suggestion
Toy Manufacturers of America
200 Fifth Avenue
New York, NY 10010
212-675-1141
Juvenile Product Submission/Suggestion
Juvenile Products Manufacturers Association
Two Greentree Centre Suite 225
PO Box 955
Marlton, NJ 08053
609-231-8500
In the U.S. call us at 1-800-432-5437
In Canada call us at 1-800-567-7724
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