Customer Service
We may have already answered your question, so please check our Frequently Asked Questions before submitting your inquiry. If you still need assistance, choose one of our two customer service options to make sure the correct department addresses your needs. The customer service department listed first helps with questions about ordering products from us through our catalog or Online Store. The second department can help if your inquiry is about our products, services or company in general.
Shop-at-Home & Online Store Customer Service
Contact this customer service department if you have a question or comment regarding our Online Store or Shop-at-Home catalog, an order you’ve already placed, or one you’re considering placing with us.

home Call: 1-800-747-8697 in the U.S. seven days a week 7 a.m. - 10 p.m., Central Time. Holiday hours may vary.
home Write us at P.O.Box 620978
Middleton, WI 53562-0978
home E-mail us at:
Fisher-Price® Company Customer Service
If you have a question, comment or require a response regarding Fisher-Price or one of our products or services, please go to our main customer service page by clicking on the button below.