icon-arrow-down icon icon-arrow-fill-down icon icon-arrow-next icon icon-arrow-prev icon icon-tag-close icon

Warranty

FISHER-PRICE, INC. warrants that any Fisher-Price Thomas & Friends Wooden Railway product purchased after January 1, 2013 will be free from defects in material or workmanship for the lifetime of the original owner. Our premium line of Wooden Railway toys are tough, but sometimes even the most useful engine gets a dent or two on the job. If dissatisfied or if your product is defective, contact Fisher-Price at www.service.fisher-price.com to make a claim. Fisher-Price, in its sole discretion, may require proof of the product defect or that you are the original owner. Fisher-Price will bear the cost of collecting the defective product from you and sending you the replacement product. Fisher-Price will replace any defective product with the same product, if available, or with a replacement product chosen in FISHER-PRICE’s sole discretion or with a voucher to be used for the purchase of a new Fisher-Price Thomas & Friends Wooden Railway product. This warranty does not cover damage resulting from misuse or abuse. VALID ONLY FOR PURCHASES AND CLAIMS MADE IN THE U.S. and Canada. This warranty gives you specific legal rights and you may also have other rights which vary by jurisdiction.